Tuesday 16 March
Can I recover the data myself?
For some file system faults you may be able to as long as:-

1. The device is not at, or close to, the point of mechanical failure.
2. You are a fairly proficient computer user.

We often receive disks when the owner or their computer technician has attempted recovery and in the process reduced or completely removed any chance of successful recovery. If your data is critical we recommend engaging a professional data recovery company.

Software recovery tools downloaded from the internet will traverse the entire disk before recovery can be achieved. This can cause unnecessary strain on a failing disk. Professional recovery tools will focus directly on your required data.

Never install recovery software to the disk itself.

For CD or DVD recovery, where the media is not physically damaged, please download an evaluation copy of IsoBuster. It will display what data can be recovered before you need to purchase the product.