Sunday 1 August
E.g. IDE, SATA or SCSI interfaced 3.5", 2.5" or 1.8" disks found in desktop computers, Macs, laptops, external storage devices such as LaCie devices, Maxtor OneTouch Personal Storage, Shared Storage, servers with single disk

For devices containing more than one disk we only charge you for the faulty disk.

Seen cheaper? Check any small print and make sure it is like for like - not just software recoveries against our mechanical recoveries.
Type of Fault Examples Cost
Logical Faults - Accidental deletions
- Deleted / formatted partitions
- File system corruptions
- Virus damage		 $450
Electrical Faults - Damaged PCB
- Disk appears dead		 $450
or
750*
The higher price is usually when 1 or more of the 3 larger chips on the PCB is burnt or blistered.
Firmware Faults - Disk incorrectly reported in BIOS
- Disk no longer accessible
- Disk boot failure
- Operating System cannot be found		 $750
Minor Mechanical Faults - Disk functions intermittently but we are able to stablise it to recover the data without intrusive repair
 $750
Major Mechanical Faults - Heads clicking / clanking
- Motor seizure
- Fire / flood / impact damage		 $2000 *
* For these prices, on occasions when we need to purchase additional disks for parts, we require a payment of $300 to cover parts & freight costs. This fee is then removed from the recovery price if recovery is possible.
If your disk has previously been opened, we charge $500 to examine the disk. This is because of the greatly reduced chances of successful recovery. The fee is then removed from the recovery price if recovery is possible.
All our prices are GST inclusive.